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D
Duwanne

Hello,
I bought one of your shower kit and the hot/cold knob ony turns ciunter xlockwise. Why doesn't it turn clockwise?
Thanks

Golden Elite Deco

Hello Duwanne, the hot/cold knob should rotate in both directions to adjust the temperature. If yours only turns counter-clockwise, this indicates a problem with the cartridge or internal mechanism. This could be due to various reasons. Please contact our support team with your order details at contact@goldenelitedeco.com

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