General Information
How to contact customer service?
How to contact customer service?
Our customer service representatives are available Monday to Friday, 9:00 AM to 5:00 PM EST, excluding holidays. You can email us at contact@goldenelitedeco.com or use the live chat function on our website.
What is Golden Elite Deco Center's mission?
What is Golden Elite Deco Center's mission?
We are the place where dreams and reality become one, committed to quality, service, and the best prices guaranteed.
Why pick Golden Elite Deco Center over its competitors?
Why pick Golden Elite Deco Center over its competitors?
With over 20 years of reputation and our own manufacturing, we offer an extensive range of products at the best prices.
Where are you located?
Where are you located?
We have 4 stores in Greater Montreal: Dollard-des-Ormeaux (West Island), Laval, Saint-Léonard and Brossard (South Shore). Our DDO location is also our distribution centre. Addresses and hours are on our store locator.
Products & Services
What products are offered at Golden Elite Deco Center?
What products are offered at Golden Elite Deco Center?
We offer a diverse range of bathroom furnishings and flooring. Our selection includes vanities, mirrors, storage cabinets, showers, toilets, bathtubs and faucets, plus a wide variety of flooring to suit any decor style.
Do your vanities come fully assembled?
Do your vanities come fully assembled?
Most of our vanities are fully assembled. However, we offer knock-down options for some collections for easier transportation and installation.
Is it possible to custom order products?
Is it possible to custom order products?
To maintain our commitment to price, quality, and product integrity, custom orders are generally not available. We do, however, accept special orders for flooring products.
Prices, Promotions & Payments
What is Golden Elite Deco Center's pricing policy?
What is Golden Elite Deco Center's pricing policy?
We ensure competitive pricing by operating as our own distributor, retailer, and manufacturer. This integration is supported by our price guarantee policy, ensuring you get the best value.
How often are sales & promotions available?
How often are sales & promotions available?
We offer promotions monthly and seasonally, providing special deals for volume purchases and contractors to maximize savings.
Returns & Exchanges
Is it possible to return or exchange my purchase?
Is it possible to return or exchange my purchase?
Yes, returns and exchanges are possible, subject to the conditions outlined in our return and exchange policy.
In-Store Pickups
Where can I pick up my order?
Where can I pick up my order?
In-store pickup is free at any of our 4 Montreal-area stores: Dollard-des-Ormeaux (West Island), Laval, Saint-Léonard and Brossard (South Shore). Warehouse pickup is available in Dollard-des-Ormeaux, Saint-Léonard and Brossard. Choose your store at checkout, then wait for the "ready for pickup" email before coming in. Pickup cut-off times vary by store — see our store locator.
Shipping & Delivery
Do you offer shipping?
Do you offer shipping?
Yes, we deliver anywhere in Canada. Faucets and shower fixtures ordered on their own ship by parcel; everything else ships by freight. Rates, zones and delivery times are in our delivery & pickup policy.
